Office 365 email forwarding

As the admin of an Office 365 organization, you might have company requirements to set up email forwarding for a user’s mailbox.

Email forwarding lets you forward email messages sent to a user’s mailbox to another user’s mailbox inside or outside of your organization.

Configure email forwarding

You must have admin permissions in Office 365 to do this.

Sign in to Office 365.

Go to the Office 365 admin center.

Select recipients in features pane and select mailboxes tab

Double-click on the User mailbox to open up the properties. Click the mailbox features tab. Scroll down a bit. Under Mail Flow, delivery options click view details.

New page for delivery options will open. Here, check the option, enable forwarding.

Click browse and select the user account and click OK

Check the option, deliver message to both forwarding address and mailbox. Then click OK button.

This option will retain messages to the mailbox and forward copies of the messages.

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